Key Holder

Love fashion, thrifting, leadership, and creating an amazing customer experience? We're looking for a dependable, energetic Key Holder to help lead our team! If you're passionate about fashion, enjoy working with people, and are ready to take the next step in retail leadership, we'd love to meet you.

As a Key Holder, you'll help manage daily store operations, support the management team, and ensure every customer has an outstanding shopping experience.

What You'll Do

• Open and close the store while following company procedures
• Lead and motivate team members during your shift
• Deliver exceptional customer service and resolve customer concerns
• Operate the cash register and oversee accurate cash handling
• Assist with tagging clothing, shoes, handbags, and accessories
• Help merchandise new inventory and maintain visually appealing displays
• Coach and support Fashion Consultants throughout the day
• Assist with fitting rooms and customer needs
• Keep the sales floor clean, organized, and fully stocked
• Help achieve sales, productivity, and customer service goals
• Ensure company policies, safety procedures, and loss prevention standards are followed

We're Looking For Someone Who Is:

• A natural leader who enjoys helping others succeed
• Friendly, approachable, and customer-focused
• Reliable, responsible, and trustworthy
• Organized with excellent attention to detail
• Comfortable making decisions in a fast-paced retail environment
• Passionate about fashion, resale, and thrift shopping
• Able to multitask and prioritize effectively
• Positive with a strong work ethic

Qualifications

• 1+ year of retail, customer service, or leadership experience preferred
• Previous key holder, shift lead, or supervisor experience is a plus
• Experience handling cash and balancing registers
• Ability to work evenings, weekends, and holidays as needed
• Ability to stand, walk, bend, and lift up to 30 pounds throughout your shift
• Energetic and outgoing

Why You'll Love Working Here

• Competitive pay
• 3 Weeks PTO (Full time only)
• 401(k) plan (Full time only)
• Flexible scheduling
• Employee discount
• Fun, fashion-focused work environment
• Supportive team culture
• New inventory arrives every day—no two shifts are ever the same!

Perfect For

• Retail Supervisors
• Key Holders
• Shift Leaders
• Assistant Managers
• Fashion Retail Professionals
• Customer Service Leaders
• Thrift Store Enthusiasts
• Resale Fashion Lovers
• Retail Team Leaders looking to grow their careers

Apply Today!

If you're passionate about fashion, retail leadership, customer service, thrift shopping, sustainable fashion, resale, and helping customers discover amazing finds, we'd love to have you on our team.