Office Manager

About Homewatch CareGivers of Peters Township & Upper St. Clair

Homewatch CareGivers has been helping people live safely and well at home since 1980, guided by a simple mission: preserve dignity, protect independence, and give families peace of mind. Now we’re bringing that mission to Peters Township, Upper St. Clair, Bethel Park, Bridgeville, Canonsburg/Southpointe, and the surrounding communities, and we’re building our team from the ground up. Our office is locally owned and led by a healthcare executive who started this business because she believes great care starts with people who feel respected, trained, and supported. That’s what you’ll get here. If you want your work to matter to the people you serve and to the company you help build, join us as one of our first team members.

Role Overview: The Office Manager plays a crucial role in ensuring the efficient operation of our office and supporting our mission to provide exceptional care to our clients. This position focuses on overseeing daily administrative tasks, managing staff, and fostering a collaborative environment that reflects our commitment to high-quality, personalized service. This is a chance to help build a home care business from day one. You’ll set up how our office runs, support our caregivers, and be the steady voice families and referral partners count on. If you’re organized and calm under pressure, and you want your work to shape a company rather than just keep one running, apply today.

Position Type: Part-time, 24 hours per week (Monday, Wednesday, Friday). No after-hours or on-call work.

Key Responsibilities:

·Oversee daily office operations to ensure efficiency and effectiveness in service delivery.

·Manage scheduling, documentation, and communication with clients and caregivers.

·Support recruitment, onboarding, and training of staff to build a cohesive team.

·Maintain accurate records and documentation in compliance with regulations and company policies.

·Collaborate with management and caregivers to address client needs and enhance service quality.

·Assist in financial processes, budgeting, and overseeing billing to ensure accurate and timely invoicing.

·Foster a positive workplace culture that encourages teamwork, respect, and accountability.

·Handle client inquiries and concerns with empathy and professionalism.

·Participate in marketing and community outreach initiatives to promote Homewatch CareGivers’ services.

·Other duties as assigned.

Qualifications:

·Bachelor’s degree in Business Administration, Healthcare Management, or a related field with at least 2 years of office management experience, or at least 4 years of office management experience without a degree. Healthcare experience is a plus but not required.

·Excellent communication, writing, and interpersonal skills, with a knack for building relationships.

·Proficient in using office software and technology, including Microsoft Office Suite and CRM tools.

·Commitment to maintaining confidentiality and ethical standards in client care.

·Reliable transportation and willingness to travel within our service area in Allegheny and Washington counties. Travel during scheduled work hours is paid time.

·Valid driver’s license and current auto insurance.

·Must pass background checks required by Pennsylvania law for home care agency employees.

·Strong attention to detail, with the ability to accurately interpret information and communicate findings to team members.

Physical Demands:

·Ability to work at a desk and computer for extended periods, and to travel to client homes, referral partners, and community events as needed.

·Capacity to lift and support equipment and supplies as needed, which may require lifting up to 25 pounds.

·Occasional bending, reaching, and standing.

Homewatch CareGivers of Peters Township & Upper St. Clair is an equal opportunity employer.