Account Manager

About LIME Painting

LIME Painting is a painting and restoration company dedicated to delivering top-quality craftsmanship and exceptional customer service. We're seeking a motivated Account Manager to join our team and contribute to our continued growth. If you have a passion for sales, customer relations, and project management, we want to hear from you!

Position Overview

As an Account Manager at LIME Painting, you will play a crucial role in generating leads, setting appointments, and managing projects from start to finish. You will undergo a structured training program, advancing through three levels to become a skilled sales and production professional.

We primarily work on the north side of the city and surrounding areas and this is an in-person job.. The southwest corner of 60640 represents a rough center of our territory

Key Responsibilities and Training

Level 1

• Qualifying Leads:
  • Understand LIME’s marketing strategy and demographics.
  • Effectively map quality routes using platforms like Google Maps, Zillow, and Spotio.
  • Connect with inbound leads from our online and community presence.
• Lead Generation:
  • Generate qualified leads in our demographic using the Door-to-door (D2D) script.
  • Engage in industry calls, visits, and grassroots marketing initiatives to produce leads outside of D2D efforts.

Level 2

• Appointment Setting:
  • Manage your schedule to follow up on leads and set appointments (Visual Reality Consultations).
• Sales:
  • Thoroughly learn and understand LIME’s services, products, and sales processes.
  • Close appointments and secure signed proposals using the RESPIN sales technique.
  • Become proficient in our quoting system so that you are capable of building your own quotes and adjusting them as needed.

Level 3

• Customer Satisfaction
  • Learn to manage all aspects of a project using the 10-Step Production Model with the aid of our project manager(s)
  • Learn from the crews about their process and their skills.
  • Strive to deliver excellent customer experiences and receive positive feedback in the form of reviews.

Qualifications

• Previous experience in sales, customer service, or project management is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• A results-oriented mindset with a passion for delivering exceptional customer experiences.
• Willingness to engage in door-to-door lead generation and grassroots marketing initiatives.
• Desire to work in a small business, manage multiple responsibilities, and grow with the business!

What We Offer

• Limited base salary with uncapped commission.
• If on target, then $50,000 annual is the minimum acceptable in complete first year.
• Unlimited PTO.
• Comprehensive training program and ongoing professional development.
• Opportunities to grow your career with the business.
• A supportive team environment and a company culture that values quality and integrity.
• An open culture that shares information on the aspects, challenges, and rewards of running a small business.
• NOTE: Location represents an approximate center of our focused territory. Proximity to that zip code is ideal, though not required.