Administrative Assistant

About Us:

Homewatch CareGivers is a company that provides compassionate, high-quality in-home care, helping individuals maintain independence, dignity, and safety in the comfort of their own homes.

Role Overview:

As an Administrative Assistant at Homewatch of Lake County, you will be responsible for supporting daily office operations for our growing home care business. In this role, you’ll collaborate closely with our team to ensure seamless communication and efficient scheduling processes. Whether you're onsite in Mentor, Ohio, you'll have the opportunity to make a meaningful impact in our clients' lives.

Key Responsibilities:

1. Answering phones and communicating professionally with clients, families, caregivers, and referral partners.
2. Assisting with scheduling caregiver shifts and making updates as needed.
3. Processing client payments and helping with basic billing tasks.
4. Assisting with payroll-related tasks and caregiver documentation.
5. Dropping off paperwork, supplies, or marketing materials as needed.
6. Reaching out to referral sources and helping build professional relationships in the community.
7. Supporting day-to-day office organization and administrative needs.
8. Handling sensitive client and employee information with confidentiality.

Qualifications:

You're a great fit if you have the following skills.

1. Strong communication skills, both verbal and written.
2. Excellent organizational skills with a keen attention to detail.
3. Ability to take initiative and demonstrate good judgment in various situations.
4. Proficiency in basic office software and communication tools.
5. Previous experience in an administrative role is a plus.

Bonus If You:

1. Have experience in the healthcare industry.
2. Possess knowledge of billing and payroll processes.
3. Are familiar with scheduling software or systems.

Employment Type & Availability:

This position is Full-Time, Monday through Friday.

Location:

This position is on-site only in Mentor, Ohio.

Why You’ll Love Working Here:

At Homewatch CareGivers, we prioritize compassion, integrity, and reliability. Our team is dedicated to providing high-quality care, and we foster an environment of support and respect.