Multifamily Portfolio Manager

Position Summary

Place 2B Properties is seeking an experienced and results-driven Multifamily Portfolio Manager to oversee the operational, financial, and personnel performance of Place 2B’s portfolio of residential and multifamily units throughout the Willamette Valley.

Reporting directly to the Executive Director, the Portfolio Manager serves as the senior operational leader responsible for leasing performance, team development, owner relations, compliance, and financial results. This position functions as the primary leader for the assigned portfolio and is responsible for ensuring consistent execution of company standards across all communities.

The ideal candidate is an experienced property management professional who excels in leadership, financial management, human resource actions, problem-solving, and team development, and has a proven ability to improve occupancy, revenue, resident retention, and operational efficiency across multiple communities.

Work Schedule: Hybrid position requiring a minimum of three days per week in the office, regular travel throughout the portfolio, and availability to respond to operational priorities as needed. Occasional on-call tasks during nights and weekends to respond to property emergencies.

Portfolio Operations & Asset Performance

• Oversee the day-to-day operations of the company portfolio of residential and multifamily units.
• Conduct regular property visits and inspections to evaluate operations, property conditions, curb appeal, safety, compliance, and resident experience.
• Develop and implement operational strategies that improve occupancy, resident retention, revenue growth, and overall asset performance.
• Monitor market trends and recommend pricing, marketing, and operational adjustments to maintain competitiveness.
• Oversee leasing strategy, lead generation, conversion performance, and occupancy goals.
• Evaluate marketing effectiveness and recommend adjustments to maximize leasing performance.
• Ensure consistent branding, curb appeal, online reputation management, and resident experience standards across the portfolio.
• Utilize AppFolio and other technology platforms to support marketing, leasing, and operational initiatives.

Financial Management

• Manage portfolio performance through analysis of occupancy, delinquency, turnover, collections, expenses, and other key performance indicators.
• Prepare annual operating budgets and assist with long-term financial forecasting.
• Review financial statements and identify opportunities to increase revenue, improve efficiency, and reduce operating costs.
• Conduct financial audits and file reviews to ensure accuracy, accountability, and compliance.
• Review bank deposits, resident ledgers, account reconciliations, expense coding, and variance reporting.
• Analyze budget variances and implement corrective action plans when necessary.
• Oversee rent increases, lease renewals, collections efforts, payment arrangements, delinquency management, and eviction processes.
• Review move-out accounting and financial documentation for accuracy and compliance.
• Prepare and present portfolio performance reports and recommendations to ownership and company leadership.
• Partner with ownership and leadership on financial planning and operational strategy.

Leadership & Team Development

• Train, mentor, coach, and develop property managers, leasing professionals, and support staff.
• Establish performance expectations and provide ongoing coaching, accountability, and professional development.
• Conduct performance evaluations, disciplinary action, corrective action plans, and employee development initiatives.
• Lead succession planning efforts and develop future leaders within the organization.
• Lead team meetings and foster a culture of accountability, collaboration, professionalism, and continuous improvement.
• Ensure consistent implementation of company policies, procedures, and operational standards.

Owner Relations

• Serve as the primary owner contact for assigned properties and portfolios.
• Lead new owner onboarding and portfolio transitions.
• Conduct regular owner meetings and communicate portfolio performance, challenges, and opportunities.
• Build and maintain strong long-term client relationships through proactive communication and strategic recommendations.
• Provide ownership with recommendations regarding operational improvements, capital projects, asset preservation strategies, and revenue opportunities.
• Partner with ownership to align operational goals with investment objectives.

Maintenance, Capital Projects & Asset Preservation

• Partner with maintenance leadership to ensure timely completion of work orders, preventive maintenance programs, capital improvement projects, and unit turns.
• Manage and coordinate capital improvement projects and major property initiatives.
• Collaborate with contractors, vendors, ownership, and maintenance teams to ensure projects are completed on schedule and within budget.
• Track project performance and communicate progress to ownership and company leadership.
• Monitor property conditions and identify opportunities to improve resident satisfaction and protect asset value.
• Evaluate maintenance operations and vendor performance to ensure quality, efficiency, and budget adherence.
• Recommend capital improvements and long-term asset preservation strategies.

Qualifications

Required

• Minimum 5 years of multifamily property management experience. (Minimum of 3 years in Oregon)
• Minimum 5 years of supervisory or leadership experience managing property management, leasing, maintenance, or operations teams.
• Experience managing multiple properties and diverse property portfolios.
• Current Oregon Property Management License required, or the ability to obtain licensure within three (3) months of hire.
• Strong working knowledge of Oregon landlord-tenant law, Fair Housing regulations, and property management best practices.
• Experience with budgeting, financial reporting, auditing, delinquency management, and operational performance analysis.
• Advanced technology proficiency, including property management software and business applications.
• Intermediate to advanced Microsoft Office skills, including Excel reporting, budgeting, and financial tracking.
• Valid driver's license and reliable transportation.
• Ability to travel locally within Oregon up to 50% of the time.

Preferred

• Bachelor's Degree in Business Administration, Property Management, Real Estate, Finance, or a related field.
• CPM, ARM, CAM, or similar industry certification.
• Experience with AppFolio, TenantTech, PropertyMELD, and Microsoft Office Suite.
• Experience managing portfolios exceeding 500 units.

Compensation & Benefits

Competitive salary commensurate with experience and qualifications.

Eligible for performance-based bonus opportunities tied to occupancy, revenue growth, delinquency reduction, resident retention, budget performance, and overall portfolio results.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Cell Phone Allowance
• Mileage Reimbursement
• Professional Development Opportunities
• Training and Licensing Assistance

About Place 2B Properties: We are a small company that specializes in the management of residential and multifamily properties throughout the Willamette Valley and surrounding areas. If you would like an opportunity to grow with a company and enjoy working in a unique and fun environment surrounded by a positive community, you will enjoy your career with Place 2B Properties.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.