Scheduling Coordinator

About Us:

Experience a Culture of Care With FirstLight Home Care. FirstLight Home Care caregivers provide care, connection, and support through the challenges of aging, dementia, illness, or injury. Our home care services focus on the social and emotional needs of your loved one at every stage of life. Our collaborative approach to in-home care means we’re responsive to your loved one's changing needs; it’s the foundation of our Culture of Care.

Role Overview:

As a Scheduling Coordinator at FirstLight Home Care, you will be responsible for coordinating caregiver schedules to ensure optimal client care. In this role, you’ll collaborate closely with caregivers and clients to manage availability and align care services with client needs. You’ll work on-site in Delray Beach, Florida, providing a supportive role that makes a significant impact in our community.

Key Responsibilities:

1. Coordinate caregiver schedules to ensure all client needs are met efficiently.
2. Communicate effectively with clients and caregivers to manage availability and expectations.
3. Assist in resolving scheduling conflicts promptly and professionally.
4. Utilize scheduling software to maintain and update schedules accurately.
5. Foster strong relationships with caregivers and clients to enhance service delivery.

Qualifications:

You're a great fit if you have the following skills.

1. Compassionate and dependable nature, with a strong commitment to patient care.
2. High school diploma or equivalent (Associate’s degree preferred)
3. Minimum 1–2 years of scheduling experience, preferably in home health or healthcare
4. Strong communication skills to facilitate interactions between clients and caregivers.
5. Ability to work independently in a dynamic and client-focused environment.
6. Reliable transportation for potential client visits or meetings.
7. Bilingual (English/Spanish) is a plus

Bonus If You:

1. Can communicate in both English and Spanish to support a diverse clientele.
2. Have previous experience in healthcare or home care scheduling.
3. Possess strong organizational skills to manage multiple schedules effectively.

Employment Type & Availability:

This position is Full-Time, with the flexibility to work on various shifts, including days, evenings, and weekends as needed.

Location:

This position is on-site only, located in Delray Beach, Florida.

Why You’ll Love Working Here:

At FirstLight Home Care, we prioritize compassionate care, connection, and support. Our team is dedicated to enhancing the quality of life for those we serve, and we foster an environment of collaboration and respect.

Do you have an AHCA Level 2 background Screening? https://info.flclearinghouse.com/